![]() ![]() Should anything go wrong, an engineer can be on-site that same day to get the showroom back up and running. Each showroom underwent a technology audit and appropriate hardware was installed ranging from new workstations, to upgraded wireless internet and even cloud-enabled CCTV cameras.Īs part of the package, the technology is supported by entrust IT Group’s team of engineers. The solution proposed by entrust IT Group sought to provide Harvey Jones with reliable on-site infrastructure in their showrooms. “Once we agreed that we were going to a hosted solution, we searched for a provider that could offer both a hosted desktop solution and on-site support, entrust IT Group offered that” The Solution ![]() With virtually no in-house expertise, Harvey Jones decided to partner with a specialist IT service provider – and to adopt a hosted solution. We needed to provide them with a method to fix IT issues when they arise.” “Their primary job is not IT related and therefore any IT issues are a distraction. “Our business is spread throughout the UK with a limited number of staff in each location” comments Darren Woolsgrove, Chief Operating Officer at Harvey Jones. The company had relied on a small IT services company to maintain and support its IT systems but this growth, combined with a need to rationalise its IT infrastructure, meant that Harvey Jones needed a strategic partner to carry it forward. Harvey Jones has recently enjoyed a period of expansion, with a surge in orders and the opening of new showrooms – from 10 to 31 in just 8 years. Harvey Jones Kitchens has been established for more than thirty-five years, and in that time have designed and handcrafted more than fifteen thousand kitchens. ![]()
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